Late fees of $15 will be imposed if client is 15+ minutes late and will have the possibility of being rescheduled. If the practitioner is 15+ minutes late the client will receive a $15 discount w/the option to reschedule. If the client fails to give a least 24 Hrs notice to cancel an appointment client will be billed 50% of the cost of the treatment. If the practitioner late cancels client will receive 50% off their next treatment. If you do need to reschedule always call, e-mail cancelations don't count and you will be charged for the appointment.